Question 1

How long does shipping take (within Germany)?

Accepted Answer

Shipping times may vary by state. The average shipping time is 4-5 days.

Question 2

Is a return possible?

Accepted Answer

After receipt of the goods, the customer can return the goods within 14 days (does not apply to vouchers!). Return costs are not covered.
More on this under -> Cancellation policy!

Question 3

Which payment options can I use?

Accepted Answer

We offer various payment options.

These include:

Paypal
-Klarna
-Giropay
credit cards

Question 4

Why am I not seeing sales tax?

Accepted Answer

Due to the small business regulation according to § 19 UStG, no sales tax statement is displayed.

Question 5

Is shipping to the USA currently possible?

Accepted Answer

Yes, shipping to the USA is possible again. (Update: 07 Nov 2025)

FAQ

Frequently asked questions

How long does shipping take (within Germany)?

Is a return possible?

Which payment options can I use?

Why am I not seeing sales tax?

Is shipping to the USA currently possible?

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