FAQ

Shipping times may vary by state. The average shipping time is 4-5 days.

After receipt of the goods, the customer can return the goods within 14 days (does not apply to vouchers!). Return costs are not covered.

More on this under -> Cancellation policy!

We offer various payment options.

These include:

Paypal

-Klarna

-Giropay

credit cards

Due to the small business regulation according to § 19 UStG, no sales tax statement is displayed.

Yes, shipping to the USA is possible again. (Update: 07 Nov 2025)