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FAQ

  • How long does shipping take (within Germany)?
    Shipping times may vary by state. The average shipping time is 4-5 days.
  • Is a return possible?
    After receipt of the goods, the customer can return the goods within 14 days (does not apply to vouchers!). Return costs are not covered. More on this under -> Cancellation policy!
  • Which payment options can I use?
    We offer various payment options. These include: Paypal -Klarna -Giropay credit cards
  • Why am I not seeing sales tax?
    Due to the small business regulation according to § 19 UStG, no sales tax statement is displayed.
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